A Second Look At The Totals Report

We’ve made some improvements to how the Attendance Totals report works. Just a side note, Best Attendance has a wide array of attendance reports, showing you attendance data from any perspective. You can view attendance by member, event, event type, date range, group, guests, members, and any combination of the above.

The particular report that we’ve changed recently is the one showing the total attendance over a date range for all groups. The prior version of the report was not inaccurate per se, but we’ve made some tweaks which help users get more insight into the attendance at their organizations.


A detailed explanation of what changed would be mathy and boring, so here’s just what you need to know:

The Count Attendance Marks option has not changed. In this view, the report shows the total number of sign-ins. So you could have 40 members in a group and show 400 sign ins, because members are counted each time they sign in to an event.

The Count Members option is what got changed. In this view, if a member signs in to multiple events, that members is only counted once. The change is that we added logic to the report counting members who have a particular attendance mark at least once.

So here’s what that means:

You could commonly see groups with the same number for Absent and Present marks. So this page might show a particular group with 40 members, with 40 absent marks and 40 present marks. At first look this won’t seem to make sense, but here’s what it actually means. Of those 40 members, 40 of them have at least one absent mark and at least one present mark. That’s it. So someone could have been present 49 times and absent only once, and they still would show up in the “absent” and “present’ columns. But they’d show up only once in each column (unlike the Count Attendance Marks option).

When you choose the Count Members option, just remember the phrase “at least one”.

This gets more to the core of what most people are looking for on the report. When viewing this report, most people want to see how many of their members attended an event sometime in the past week (or month or quarter). And that’s what the report shows. If this is all you need to know, you can safely ignore the number in the absent column, because that number really has nothing to do with the question you’re asking when you look at this report in most cases.

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